Sue Hignett is professor of healthcare ergonomics and patient safety at Loughborough University. She is a chartered ergonomist and human factors specialist, certified European ergonomist, chartered physiotherapist, fellow of the Chartered Institute of Ergonomics and Human Factors (CIEHF) and chair of the CIEHF Education and Training Panel (Professional Affairs Board). Sue Hignett is a member of the CIEHF Pharmaceutical Special Interest Group.
Considering human factors and developing systems-thinking behaviours to ensure patient safetySubscription
Medication errors are too frequently assigned as blame towards a single person. By considering these errors as a system-level failure, healthcare providers can take significant steps towards improving patient safety.